Privacy Policy

Effective Date: September 16, 2025
Last Updated: January 25, 2026

Greenlight Education (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, tutoring services, and related platforms (collectively, the “Services”).

1. Information We Collect

We may collect the following categories of information:

Personal Information: Names, email addresses, phone numbers, billing details, and account login credentials.
Student Information: Grade level, school name, test scores, learning goals, diagnostic exam responses, and tutoring session notes.
Technical Information: IP address, browser type, device identifiers, and cookies.
Payment Information: Processed securely through third-party payment processors (we do not store full credit card details).

2. How We Use Your Information

We use your information to:

Provide tutoring and educational services.
Communicate with students and parents regarding lessons, scheduling, and resources.
Process payments and manage accounts.
Improve our services and website.
Comply with legal and regulatory obligations.
Send relevant updates or marketing (with your consent where required).

3. Legal Bases for Processing (GDPR)

If you are located in the European Union, we rely on the following lawful bases:

Contract: To provide our tutoring services.
Consent: For marketing communications and cookie tracking.
Legal Obligation: To comply with tax, accounting, or regulatory requirements.
Legitimate Interests: To operate, improve, and secure our services.

4. Sharing Your Information

We do not sell your personal data. We may share information with:

Service Providers: Technology, payment, and administrative vendors (e.g. Supabase, Stripe).
Tutors and Staff: To deliver educational services.
Legal Authorities: Where required by law, court order, or government regulation.

All third parties are required to handle your data securely and in compliance with GDPR and CCPA.

5. International Data Transfers

We may transfer data between servers in the EU and the US. We use safeguards such as Standard Contractual Clauses (SCCs) and vendor DPAs to ensure protection.

6. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your Rights

If you are located in the EU (GDPR) or California (CCPA/CPRA), you may have the right to:

Access, correct, or delete your personal information.
Request data portability.
Object to or restrict processing.
Withdraw consent (where consent is the basis of processing).
Opt out of the sale or sharing of personal data (CCPA).

To exercise your rights, please contact us at [email protected].

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience. Where required by law (EU), we obtain consent before placing non-essential cookies. For details, see our Cookie Policy.

9. Security

We take reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure.

10. Children’s Privacy

Our services are directed at students but require parent or guardian consent for users under 16 in the EU (or under 13 in the US). We do not knowingly collect data from children without proper consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns, please contact us at:

Greenlight Education
[email protected]